Services | Records Requesting

Streamline your practice

Gain the MedBrief advantage in records requesting

At MedBrief, we understand the critical need for comprehensive patient healthcare records often clashes with the time-consuming, administrative burden of acquiring them.

Our industry-award-winning Records Requesting services are designed to liberate legal professionals from this inefficient process, allowing you to focus on what you do best: building winning cases. 

The inefficiency of in-house records collection

MedBrief’s Records Requesting Services are designed to eliminate the following inefficient workflows from legal practice: 

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Administrative correspondence


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Persistent follow-ups


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Navigating bureaucracy


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Data security risks


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Resource drain


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Disjointed information

A fragmented and insecure records requesting process is not only time and cost inefficient but can also introduce information security risks and delays that impact case progression and client satisfaction. 

Your partner in efficient records requesting

MedBrief transforms this landscape. Our leading-edge, efficient, and secure medical-legal data management services extend directly to the niche domain of medical records acquisition as a core business competency. When you outsource your medical records collection to MedBrief, you unlock unparalleled efficiency and peace of mind.

Expert navigation and support

We possess deep expertise in the intricate process of obtaining patient healthcare records. Authorized by you or the data subject, our team seamlessly handles communication with hospitals, doctors' practices, and other healthcare service providers across the board.

Accelerated turnaround

Our established protocols, dedicated relationships, and persistent follow-up strategies significantly expedite the retrieval process, ensuring you receive critical information far faster than managing it in-house. Should we be unable to source your medical records successfully within a reasonable time period, we present a complete time-stamped correspondence bundle and witness statement detailing our engagements with the relevant healthcare provider to be used in support of any discovery or pre-action disclosure applications needing to be filed at a court or tribunal to procure production compliance.

Time & cost savings

By offloading this administrative burden to MedBrief, your legal team is freed to focus on high-value legal work. This translates directly into substantial time savings, reduced overhead costs, and increased profitability for your firm. 

Reduced hassle

We take care of the entire process – from initial authorization and request to persistent follow-up and final delivery. This eliminates the frustration and administrative hassle for your internal team.

Enhanced security & compliance

As an ISO 27001 and ISO 9001 certified business, security and quality are at our core. Your sensitive patient data is handled with the utmost care, adhering to the highest international standards for information security management and quality management systems. This robust framework safeguards against data breaches and ensures regulatory compliance.

Comprehensive collation

We don't just collect; we organize. MedBrief collates medical records from multiple sources into a unified, coherent digital package, ready for further analysis and review by lawyers, insurers, and other experts. Say goodbye to piles of paper and disparate digital files.

Records requesting as a standalone service

For firms seeking a dedicated solution solely for efficient medical records acquisition, MedBrief's Records Requesting service can be engaged independently. We will diligently collect, collate, and deliver your requested records in a secure, organized format, ready for your team's internal processing and review. This is ideal if you have your own robust internal systems for hosting, analysis and storage, but need to streamline the initial collection phase. 

Records requesting as part of MedBrief Plus

Elevate your entire medical-legal data workflow with MedBrief Plus. This comprehensive offering integrates our Records Requesting service with powerful, secure solutions for end-to-end data management.

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Secure web-based, multi-user viewing license

Access your meticulously organized medical records anytime, anywhere, through our state-of-the-art, secure web-based medical-legal records platform. This multi-user viewing license allows your entire legal team, along with authorized experts and collaborators, to simultaneously review and analyze records, including radiology, fostering seamless collaboration and accelerating case preparation.
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Medical records processing

Beyond collection, MedBrief Plus includes further processing of your medical records. This encompasses services like indexing, customizable Bates stamping, and chronological sorting, transforming raw data into easily navigable documentation.

By choosing MedBrief Plus, you gain a holistic solution that not only streamlines the initial records acquisition but also provides the sophisticated tools necessary to process, analyze, and manage this critical information securely and efficiently throughout the entire lifecycle of your case.

Discover the MedBrief difference.